Exchange and Returns Policy



Returns & Exchanges

Thank you for shopping with us! We are happy to offer exchanges or store credit within 14 days of receiving your item. As stated in the order confirmation and at checkout, you may exchange the item or receive a credit note only. 

Returns will not be accepted where:

  • The item is worn, washed, or shows any signs of use.
  • All original tags are missing.
  • The item has marks, stains, or cosmetic transfer such as makeup
  • The item has been damaged through misuse, improper care, or handling.
  • The item is a sale or clearance item.
  • Your return request is submitted after 14 days of receiving your order.

We reserve the right to refuse any return that does not meet these conditions or has not been approved prior to being returned.

How to Exchange
To start your exchange, please contact hello@lelandresses.com with proof of purchase.

Once your return has been approved and received, you may:

  • Exchange your item for another size or style.
  • Receive store credit to use on a future purchase

Customers are responsible for all shipping costs associated with exchanges, including the cost of returning the item to us and the shipping fee for the replacement item. We recommend using a tracked postal service when returning your item, as we cannot be held responsible for returns that are lost or damaged in transit.

If you choose an exchange for an item of a higher value, the price difference must be paid before your replacement item is dispatched.

If you choose an item of a lower value, the remaining balance will be issued as store credit for use on a future purchase.

For help, contact hello@lelandresses.com or message us on Instagram @lelandresses.